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CHANGE MANAGEMENT FOR THE MOVE

SWITCHING TO USA.NET EMAIL HOSTING - CHANGE IS GOOD

Making a change in your email infrastructure to an outsourced solution shouldn't be a daunting proposition. USA.NET can make it an easy, seamless, and even enjoyable experience. From the most tech-savvy to the most non-tech members of your organization, we'll help you make everyone comfortable with the change. As the leader in reliability, with a documented 99.9% uptime, USA.NET also has a record of successful migrations — including performing them with better than 20% more efficiency than the industry standard.

Here's how we help you plan for and perform your migration:

• Diagnose the situation: USA.NET has handled over 2 million mailbox migrations, from large and small companies alike. We have the experience to understand and anticipate what you'll need.
• Plan accordingly: USA.NET looks at more than just the technical side of the change. We take a more holistic view into your organization to help you plan for your business requirements, personnel, training, support, escalation procedures and more. We provide you with a complete plan that even includes communication materials and documentation that meets your organizational needs.
• Choose the correct migration method: USA.NET utilizes three distinct migration approaches to best serve the needs of your organization — we'll help you determine the correct one for you, and customize as needed for a seamless transition.
• Provide high touch support before, during and after: Our High-Touch support begins from the moment you pick up the phone. Our support team will train your people, in effect, training the trainer. And of course, we're always there to assist with any questions, issues or problems.

YOUR NEW EMAIL HOSTING SYSTEM

Once you've made a successful migration over to USA.NET's business email solution, you'll be pleased to know that you retain complete control of administrative and provisioning functions — while losing the headache of maintaining an entire system. We offer Administrator support 24x7x365 toll-free, so you're only a phone call away from an answer — anytime day or night. You'll never need to worry about your email again!

Read case studies about other companies who have made the switch — to USA.NET!

"With USA.NET handling our email, I have one less operational issue to consume time and resources and more time to focus on our business." John Beresny, President & COO, BioFortis, Inc.

"USA.NET means Uptime. Upgrades. A level playing field. We have large and small offices with varying levels of expertise and IT staff. Now all of our company has the same high quality service." John Bartolomi, Regional IT Director, HOK Group

"With USA.NET, we can get our email no matter where we are in the world. The server almost never goes down." Kristina Rende, Chief Administrative Officer, Impala Partners, LLC