USA.NET is a partner — not just a provider. Let's face it, a lot of companies provide hosted email, and you can choose a fixed-price, off-the-shelf product from one of them. This may work for you as many email providers may lead you to believe, but then again, it may not.
That's where USA.NET stands head and shoulders above the crowd — with customized solutions that work for our customers.
USA.NET does not sell anything pre-packaged. Each hosted solution is prepared for the individual customer — made to order. Secondly, we partner with our customers to find the right solution, make the transition, implement the new system, and then review and refine on an ongoing basis.
We're proud of our track record of technical and professional excellence.
In short, USA.NET has real-time, round-the-clock, experienced professionals to assist you at every turn.
You won 't be left in the dark if you need support.
USA.NET has developed a high-touch support system to get you the help you need when you need it.
At the center is your Technical Account Manager (TAM), a dedicated professional focused on your account who knows the system, knows the issues, and most important — knows the answers. Your TAM will be your point person at USA.NET, and will assist you with current issues, problems, questions, and ideas for future growth.
Like many of our team members, a majority of our Technical Account Managers have been with us for 5 years or more. The high expertise of the TAMs is just one of the many reasons that you get Fortune 50 service from USA.NET.
From the very beginning, you'll work closely with your Technical Account Manager to tailor your email hosting solution exactly to your needs. You'll review the many benefits of hosted email, including our commitment to keep your company on the cutting edge of messaging technology.
You'll choose between our five tiers of service, and a host of value-added features such as mobility, encryption, and integration with other software.
With our robust Research & Development initiative, we also offer advanced collaboration through email to make your company more productive.
Unless you choose otherwise, we make sure that each migration is headed by a Professional Services Engineer, who not only understands the technical aspects of the change, but also the personal aspects as well. Our methodology ensures that your migration will run smoothly — USA.NET migrates up to 20% more efficiently than the industry average. And while you'll enjoy unprecedented access and control of your email, we're always just a phone call away. You also have the option to provide your end users with their own support system.
With over 2 million migrated mailboxes, and thousands of customers in over 120 countries, USA.NET has the experience to provide you with the finest hosted email solution. See what some of our clients say about our service! We've built our reputation on service, and pride ourselves on our longstanding relationships with our customers.
Find out what we can do for you. There's no pressure and no selling, but we'll be happy to review all of our messaging options and features that might make sense for your company. Click here before calling for the information we'll need. Download this checklist of questions we'll ask to help you get the most from your call.
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