• USA.NET SOLUTIONS FOR YOUR BUSINESS
• Addressing Your
  Email challenges » SMB » Enterprise/Multi-office
• Exchange Hosting
• Webmail
• SharePoint Services
• Mobile Messaging
• Integration with Applications
• Secure Email Solutions
• Change Management
• Complex Migrations
• Switching From Another Email Hosting Provider
• Learn About Switching from In-House Email
• Archiving and eDiscovery
• Collaboration
• Resource Center

TYPICAL EMAIL CHALLENGES FACING ENTERPRISES

SOLVING CORPORATE EMAIL CHALLENGES

The Best Solution: Corporate Email Hosting from a Single Source

As the demands on messaging grow, enterprise level corporations are increasingly looking for solutions that offer a complete end to end solution, including assessment, integration, migration, hosting, customer care, research & development, and a comprehensive suite of high value-added enhanced services.

When you partner with USA.NET, you'll enjoy the benefits of:

• A fully mature hosting partner
• State-of-the-art infrastructure
• Software
• Training
• High-touch customer support.

This, plus new levels of service, reliability, features, and productivity in your messaging, and you have the perfect solution for your enterprise.

DISPERSED LOCATIONS SERVED BY A SINGLE SOLUTION

Larger corporations with multiple locations can now be served by a single remote hosting solution through USA.NET. With Microsoft^® Exchange Hosting or customizable branded Web-based email, your users will enjoy the same high level of service no matter where they are. Beyond that, USA.NET can customize a solution for you with over 20 value-added enhanced features for greater productivity. You'll reduce the time spent on a function that's not a core competency, achieve higher levels of service, and save in the process.

INTEGRATION AND CUSTOMIZATION TO FIT YOUR BUSINESS

USA.NET doesn't just sell you a package; we craft individualized solutions that make the most of your existing software through custom integration. Frequently we help our clients integrate applications such as Customer Relationship Management (CRM) into our corporate email hosting service, making for a more efficient and streamlined sales database. We can also provide you with fully integrated SharePoint^® and Hosted Exchange services for document collaboration and cross functionality. Mobile email and applications on a variety of devices, directory synchronization, provisioning processes, auto-login, web portal and fax servers — it's all possible through our ongoing research & development efforts. It's another way USA.NET adds value to our service.

FORTUNE 50 INFRASTRUCTURE

Without any capital investment, you get instant access to world-class messaging infrastructure, employing best-of-breed hardware and software applications. State-of-the-art products — and strategic partnerships with — Cisco^®, F5^® Networks, Check Point^®, EMC^®, Microsoft^®, Trend Micro™, Symantec™ Brightmail™ and HP^®. To optimize this architecture, USA.NET leverages experience, expertise, best practices and technologies to enhance the design, performance and security of its hosted messaging services.

Our customers enjoy the highest reliability — 99.9% measured uptime — from our Fortune 50-level infrastructure plus premium enhanced services and features like regulatory compliance, archiving, encryption and disaster recovery.

BULLETPROOF SECURITY

Large corporations are growing increasingly concerned about protecting and securing the privacy of their most important communication asset. Secure email and Encrypted Email are fast becoming "best business practice" standards for confidential communications. Also, a host of legal regulations and e-discovery requirements such as HIPAA, GLBA, FRCP and SOX put new strains on companies to comply in the areas of privacy, security, archiving and data retention.

USA.NET provides multiple layers of protection to support the complex challenges of security threats, email litigation evidence issues, and regulatory compliance mandates.

In-house IT departments can perform some security functions well, but it would be nearly impossible to recreate the comprehensive "safety network" of practices, people and technology that USA.NET provides for the ultimate safety and security of its customers and their data.

CUSTOMER SUPPORT

Customers are our number one priority. That's why we provide robust, knowledgeable, and dedicated support teams in our own USA.NET Network Operations Center ‘round the clock:

• Dedicated Technical Account Managers.
• Trained Microsoft Exchange or messaging engineers.
• Professional personnel who will work directly with you in the event of a question or problem.

From the very beginning, we'll work closely with you to prepare for and implement the change over to your new USA.NET service. Your Transition team will ensure that you enjoy a smooth and seamless migration. We've migrated over 2 million mailboxes and have a phenomenal record of success with even the trickiest migrations. We've developed best-practice policies, procedures and experienced people who know how to handle change management.

Thereafter, your account will be assigned a Technical Account Manager, who is focused on improving your messaging processes and productivity. It's one of the primary reasons that customers stay with us; reliability with high-touch customer support!