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USA.NET CASE STUDIES

Take a look at some of our clients and hear their story. You'll read their challenges and the solution that USA.NET built with the client's business goals at the heart of the service. Find out why USA.NET has one of the lowest customer churn percentages in the industry! To round out your research, download white papers, data sheets and on-demand webinars as well.


DOWNLOAD: ASTADIA CASE STUDY

Astadia provides management consulting and technology solutions to businesses, effecting change by implementing and automating sales, marketing and customer service processes. A leading Software as a Service (SaaS) consulting firm, they apply technology solutions and encourage the use of on-demand software systems. Astadia partners with their clients in automation, employee performance management, sales and marketing efficiency, commission structures, and compensation for sales and customer service personnel. Astadia has team members in markets throughout the U.S. and Europe and supports clients in over 15 countries. In December 2006, a corporate merger made it necessary for Astadia to absorb their existing POP3 environment into an internal, enterprise-wide Exchange environment. With only one IT person on staff and a philosophy that encourages outsourcing technology solutions, managing the Exchange server presented a challenge. "Managing our own IT infrastructure was not our core competency. We're not Exchange experts," said Michael Roseman, VP of Finance and Strategy at Astadia. The Exchange server, residing in the Atlanta office, had limited bandwidth and was suffering from performance issues. Read the Astadia case study


WATCH VIDEO : CIRACOM CASE STUDY

Amy Rutt, President and CEO of Ciracom, details why the company choose USA.NET for its dependability, predictable cost, and high touch customer service. After doing their due diligence and looking at many USA.NET competitors, Ciracom found the easy choice. See how this professional network engineering services organization got back to its core business after moving to Exchange hosting.. Watch the Ciracom video case study


DOWNLOAD: UNITED AIRLINES CASE STUDY

United Airlines (UAL) is the second largest air carrier in the world. With hubs in Chicago, Denver, Los Angeles, San Francisco and Washington, D.C., and key international gateways in Tokyo, London, Frankfurt, Miami and Toronto, United flies to more than 109 destinations in 23 countries. United's 65,000-plus employees worldwide bring people together safely, conveniently and efficiently more than 1,800 times a day. United's customers also enjoy access to more than 700 destinations around the world through Star Alliance™, the leading global airline network. United Airlines used an in-house HP OpenMail® platform to provide email for its corporate staff, as well as for its pilots and flight attendants. With more than 32,000 pilots and flight attendants using email, supporting UAL's eMessaging infrastructure placed a heavy burden on the company. UAL was seeking a reliable, globally accessible email solution for its pilots and flight attendants, while the balance of the corporate staff remained on the in-house HP OpenMail platform. Read the United Airlines case study


DOWNLOAD: FARMERS INSURANCE CASE STUDY

Farmers Insurance Group is the nation's third largest writer of auto and home insurance with 18,000 agents serving 15 million customers. Corporate messaging for the entire agent network was handled by Sendmail, an open-source "freeware" solution that had been implemented internally. The aging system was not well-supported, nor was it integrated into the agent portal site. As a result of these limitations, 90 percent of the agents forwarded corporate messages through their private email accounts. With agents conducting business from private accounts, the company suffered from poor corporate branding and a loss of channel reporting capability. Read the Farmers Insurance case study


DOWNLOAD: NEW TRIBES MISSION CASE STUDY

New Tribes Mission ("NTM") mobilizes, equips, and coordinates missionaries. NTM is an international organization; NTM missionaries are trained around the world and are planting churches in 17 countries. NTM Home Staff, field missionaries in major cities, and remote users planning tribal churches were using "cc:Mail", an obsolete Lotus Notes application. The aging system was no longer supported, nor could it be accessed through a web interface. The proprietary email client had many moving parts and was difficult to configure. As a result of these limitations, most remote missionaries were unable to setup and access their email. Read the New Tribes Mission case study


DOWNLOAD: SYMANTEC® BRIGHTMAIL® ANTISPAM CASE STUDY

USA.NET, a message service hosting provider, saw the quality of its message services threatened by a jump in image-based spam in late 2006. Symantec analysts developed new tools and techniques for an antispam solution that more than quadrupled the catch rate for image-based spam. This virtually eliminated it from USA.NET customer mailboxes, ending complaint calls from customers about spam, and helping to reduce the processing and storage burden from image based spam by as much as 95 percent. Read the case study by Symantec Brightmail AntiSpam on USA.NET

Contact us at 800-653-0179 to hear how USA.NET can assist your business.

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